Warranty – DMG North

DMG North Warranty Claim Form

Please Fill Out Form Below For Warranty Claim. Only one Unit per entry. Multiple warranty claims must be filled out separately.

This form must be completed and submitted within 30 days from the date of failure for warranty consideration.

Contact Information

Company Name(Required)

Individual's Name(Required)

Email(Required)

Phone(Required)

Job Name/Project Number(Required)

Installing Contractor(Required)

Commissioned by (If applicable)

Installation Date

Shipping Information

Ship to or Pickup Location

Company Name(Required)

Contact Name(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Mechanical System Details

Manufacturer(Required)

Other Manufacturer

Unit Model(Required)

Unit S/No.(Required)

Startup Date(Required)

Failure Date(Required)

Part Details

How many Warranty Claims are you reporting?

One

Two

Three

Component(s) Description

Description/Quantity

Please enter a number from 0 to 100000000.00.

Has This Part Failed Before?(Required)

Yes

Failure Description(Required)

Troubleshooting Notes(Required)

Please provide case number given by tech support): (see below)

Second Claim

Second Part Description/Quantity

Please enter a number from 0 to 100000000.00.

Second Component(s) Description

Has The Second Part Failed Before?(Required)

Yes

Second Part Failure Description(Required)

Second Part Troubleshooting Notes(Required)

Please provide case number given by tech support): (see below)

Third Claim

Third Part Description/Quantity

Please enter a number from 0 to 100000000.00.

Third Component(s) Description

Has The Third Part Failed Before?(Required)

Yes

Third Part Failure Description(Required)

Third Part Troubleshooting Notes(Required)

Please provide case number given by tech support): (see below)

Disclaimer

All warranty authorizations are determined by the manufacturer. The customer is liable and may be charged for any costs or charges associated with the warranty process, including any charge backs by for parts determined not to be covered under their written limited warranty.

Images

Drop files here or

Accepted file types: jpg, gif, tiff, pdf, png, Max. file size: 256 MB.

Please Include any relevant images to expedite your warranty claim.

Additional Information

•AAON Controls issues require a case# - Controls Department: 918-382-6450 • For LG please be sure to have the Serial#, Model# and Case# from LG TSA confirming that they recommended the part/s that need to be replaced, as well as a failure reason. This information does need to be verified before the part can be ordered. All LG Warranty Claims require a case# from LG Tech Support that list the recommendation for replacement parts with the failure reason - LG Tech#: 888-346-1923 ext 3 for TSA •AAON Warranty Requirements: Serial#, Start-up Date, Failure Reason.